Hotel Reception

Introduction

In this information communications technology age, more and more companies are using computers, general applications software and specialised software programs to increase the efficiency and capacity of their business.  Latest advances in ICT are the use and incorporation of the Internet and its facilities in a very wide range of businesses.

To compete in this modern marketplace, hotels are increasingly using computerised systems for all administrative procedures and building Web Sites to advertise their hotels and facilities.  

Therefore, it is important that the prospective hotel receptionist has a good basic knowledge of computer skills and will not be nervous about using and being trained on modern computerised systems.

To improve your knowledge of information communications technology in general, practise your computer skills and complete this module, choose the following elements:  

Computer Skills      Internet and E-mail      Telecommunications     Specialist Software